— why was the money withdrawn from the card?

Has money been debited from your bank card without asking for confirmation? A recurring payment has occurred. Simply put, the system of automatic payments for Internet subscriptions has worked.

This means that a certain amount is automatically withdrawn from the account once a week, month, quarter or year. Everything depends on the selected sunscription and License agreement. This is an online payment for a service you previously subscribed to, and now it's time to debit the funds.

Many people are familiar with this method of payment; it is used by such authoritative services as YouTube, Netflix, Spotify, international platforms for dating and communication. All of them work on the principle of auto-renewal of the subscription.

Money was debited from the card. What shall I do?

We do not recommend contacting the bank, blocking the card yourself and panicking - it is better to read the payment notification carefully and, if necessary, disable auto-renewal. Such an option is always available, you just need to search in your personal profile or contact the support service of a specific service.

How to contact the technical support of the site?

You can get help from an expert at any time. It's quite simple to do:

  • To receive consultations, fill out a special form on the website.
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    To contact the support service, you need to fill out the form or write in the chat.

  • Having trouble filling out the form? Contact the support service of the payment service provider. Our specialist will clarify additional details and provide assistance in online mode.
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Can't fill out the form? Write to Support

Each request is processed individually. Usually the answer comes within 15 minutes.

Online payments are simple and safe.

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Security guarantee

The PCI DSS standard guarantees safe processing, transfer and storage of information about Visa, MasterCard and MIR payment cards.

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To contact the support service, you need to fill out the form or write in the chat.